Crystal Palace Removals Modern Slavery Statement

This Modern Slavery Statement is made by Crystal Palace Removals in respect of the financial year ending 31 December and sets out the steps we take to prevent modern slavery and human trafficking in our business operations and supply chains. We recognise that modern slavery is a crime and a violation of fundamental human rights, and we are fully committed to acting ethically and with integrity in all our business dealings.

Our Business and Supply Chains

Crystal Palace Removals operates in the removals and relocation sector, providing domestic and commercial moving, packing, storage, and related logistics services. Our activities rely on a combination of in-house staff, subcontracted labour, vehicle and equipment suppliers, packaging material suppliers, and facilities providers. We acknowledge that parts of our supply chain, particularly where outsourced labour, transport services, or manufactured goods are involved, may be at higher risk of labour exploitation. We therefore apply robust controls and due diligence processes to minimise these risks.

Zero-Tolerance Policy on Modern Slavery

We have a clear, company-wide zero-tolerance policy towards modern slavery and human trafficking. This policy applies to all employees, agency workers, contractors, and any third parties acting on our behalf. Any form of forced, bonded, or compulsory labour, human trafficking, or exploitation of vulnerable individuals is strictly prohibited. We will not knowingly enter into or maintain relationships with any organisation that engages in, or is complicit in, modern slavery. Where credible concerns arise, we will act promptly to investigate and, where necessary, terminate the relationship, report relevant information to appropriate authorities, and take steps to protect affected individuals.

Supplier Standards and Audits

We expect all suppliers and contractors to share our commitment to eradicating modern slavery. As a condition of doing business with Crystal Palace Removals, suppliers must confirm that they comply with all applicable labour, human rights, and health and safety laws and that they maintain their own measures to prevent modern slavery. We conduct risk-based due diligence on suppliers, focusing particularly on sectors and geographies where the risk of modern slavery is higher. This may include pre-qualification questionnaires, requests for supporting documentation, and review of suppliers own policies and statements.

Where appropriate, we undertake supplier audits, which may be announced or unannounced, to verify compliance with our standards. These audits can cover working conditions, recruitment practices, right to work checks, wage records, and the use of subcontractors or labour agencies. If non-compliance is identified, we expect suppliers to implement corrective action plans within agreed timeframes. Failure to address identified issues may result in suspension or termination of the business relationship.

Reporting Concerns and Whistleblowing Channels

Crystal Palace Removals encourages all employees, workers, and suppliers to report any concerns or suspicions of modern slavery or human trafficking connected to our business. Individuals are encouraged to raise issues with their line manager, a senior manager, or through any internal whistleblowing or confidential reporting channels made available within the company. Reports can be made in good faith without fear of victimisation or retaliation. We treat all allegations seriously, investigate promptly and objectively, and ensure that appropriate action is taken where concerns are substantiated.

We also support employees and workers in accessing external advice and guidance from relevant organisations or authorities if they feel unable or unwilling to raise concerns internally.

Training, Awareness, and Continuous Improvement

We are committed to raising awareness of modern slavery across our workforce so that staff understand the signs of exploitation and know how to respond. Relevant employees, particularly those involved in procurement, supplier management, and recruitment, receive training appropriate to their role. This may include guidance on identifying risk indicators, conducting due diligence, and handling reports of suspected modern slavery. We review the effectiveness of our training and update content to reflect changes in legislation, best practice, and risk assessments.

Monitoring, Annual Review, and Governance

This Modern Slavery Statement is reviewed at least annually by the senior management of Crystal Palace Removals. As part of this review, we assess the effectiveness of our policies, supplier checks, audits, and training, as well as any incidents or concerns reported during the year. We use these findings to strengthen our controls, refine our risk assessment, and set objectives for continuous improvement in combating modern slavery and human trafficking.

This statement has been approved by the leadership of Crystal Palace Removals, who take overall responsibility for ensuring that it is implemented, monitored, and regularly updated to reflect our ongoing commitment to ethical and responsible business practices.